Hi I got a tent from go outdoors, over £1000 for tent porch carpet and footprint and it was faulty, so they exchanged it, it was only 2 weeks old, so I got another tent tht to was faulty, I have pictures of the faults, but this time they weren't happy to exchange but they did, then I got a vanguard 8 , and when we were on holiday the rain was coming through the material of the tent, holes in the stitching and the zip kepted breaking, so 2 days into our holiday we came home to change the tent and go back and finish our holiday, but they refused, this tent was only9 days old. So we left the store phoned head office and they said "go back to store and give them another chance to sorte this out!" So we did and the manger was worse this time, to ring head office he didn't want to. I have a proof of a call from head office for 40mins and the manager was implying to head office I was lying about a phone call and head office have on record of them phoning me , the manager asked me to leave the store or he will phone the police so I told him to get the police, while waiting for the police a customer was returning a tent and when asked from the store what's wrong with it, they said""nothing it's to hard to put away" so asked the manager how is tht right when my tent is faulty and u wont exchange, he told the police I was threatening a customer, I never spoke to the customer, I also told them I am autistic, The manager lied to the police and the police attuided to me was horrendous and I told them repeatedly told I was autistic, I have video evidence of my arrest, What are my legal rights to a new tent, any help will be greatly appreciated thank u, am also dyslexic, sorry if some of this doesn't make sense , I've loads more to tell on this whole situation xx I was arrested for not leaving the store until I had a resolution All the tents where hi gear Also I told the manager tht we where on holiday to rest as we've just had 4 weeks of hell with my daughter as shes now in hospital safe, so we went away for 5 days knowing she was safe , and why woul we come home early and try to change a faulty tent, and go back to our holiday if it wasn't faulty they weren't interested Also I was released from the police 2hrs later WITHOUT been Interviewed and NO CHARGES I've not slept properly and my mental health has been bad since this whole experience, Also no point have I requested a refund, we have always wanted s tent tht is fit for purpose, even now I just want a tent tht is not faulty