Our trip to Val d' Isère was good, nice, safe driver. Our trip from Val on 1 Feb was not as good. We had trouble communicating with the driver. He does not speak English and we don't speak French but he is also deaf? My daughter was sick and we had trouble asking him to pull over. Same for the toilet. The journey was in thick traffic and took 5 hours. He seemed to have no plan to take us to a toilet. We were shouting at hime through the barrier to take us to a toilet. Also, we spent about two hours on very windy mountain roads as he took us over a mountain to avoid the traffic (it didnt help). Because some of the seats were facing backwards, this was an extremely uncomfortable journey. We very nearly missed our flight. The car should have come at 8am or even 7.30am for the 2.40pm flight.