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GoAlpes.com Reviews

5.0 Rating 413 Reviews
100 %
of reviewers recommend GoAlpes.com
5.0
Based on 413 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great Service. No problems and at and our driver was very polite.
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Posted 3 hours ago
We have used Go Alpes a number of times now for various transfers when we've needed airport transfers to / from Geneva Airport and they are brilliant. Their drivers are always punctual, courteous and polite and they have never let us down.
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Posted 1 day ago
Thank you for your kind words and continued trust in GoAlpes. We are delighted to hear that our services have consistently met your expectations. It's rewarding to know that we have successfully supported your airport transfer needs. We look forward to welcoming you again for future trips! Sincerely, GoAlpes team
Posted 13 hours ago
All good! Transfer ran smoothly with good communication from start to finish.
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Posted 1 day ago
Dear Paul, Thank you for your review! We're glad to hear that your transfer went smoothly and that you appreciated our communication. We look forward to assisting you again in the future. Sincerely, GoAlpes team
Posted 13 hours ago
Надежно,удобно,легкая коммуникация, вовремя приезжают водители.
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Posted 1 day ago
Марина, Спасибо за ваш отзыв! Будем рады снова видеть вас среди наших пассажиров! С уважением, Команда GoAlpes
Posted 13 hours ago
Go Alpes are the best. Amazing experience, highly reccommend.
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Posted 2 days ago
Thank you for your review! We’re thrilled to hear that you had an amazing experience with us. We look forward to welcoming you again in the future! Sincerely, GoAlpes team
Posted 13 hours ago
Travelling from Val dsere to Geneva. Gave Go Alps the 10.40am flight departure time, check in at 8.40am. They arranged for a 6am pick up, but should have left a good three hours. The driver drove very slowly and then took a slow route around lake Annecy, probably to avoid tolls and save money, a big mistake at peak time, causing major delays. Eventually sped up on the motorway half an hour from the airport. Eventually arrived only 1 hour 10 mins just before flight departure time! After running to check in just made the flight, thanksfully as no further Bristol flights that day. Very very stressful and could have been avoided.
Helpful Report
Posted 2 days ago
Dear Paul, Thank you for your feedback. We’re sorry to hear about the stress you experienced and are glad you managed to catch your flight. We’d like to clarify a few points: • The 6:00 AM pickup time was specified by you, rather than being recommended by us. • The journey from Val d’Isère to Geneva usually requires at least 3 hours, extending to 3.5 hours on weekday mornings due to border traffic. • The route via Lake Annecy is the industry standard • Regarding the driving speed, we have reviewed the GPS track, and the driver was adhering to speed limits throughout the journey. We value your input and will continue to review our practices to ensure a smooth and reliable service for all our customers. Best regards, GoAlpes.com team.
Posted 2 days ago
Fantastic service!
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Posted 3 days ago
Dear John, Thank you for your kind words! We're delighted that you had a fantastic experience with our service. We look forward to assisting you again in the future! Sincerely, GoAlpes team
Posted 13 hours ago
On time and good communication. Safe drivers. Good experience.
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Posted 3 days ago
Dear Tori, Thank you for your review! We're glad to hear that you had a good experience. We look forward to serving you again! Sincerely, GoAlpes team
Posted 13 hours ago
Have used Go Alpes the last two years and cant fault them. Their prices are competitive and give an excellent service. From their online chat service to the actual transfers the staff keep you informed all the way. The drivers are curtious and cant do enough for you, have felt very safe every trip
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Posted 4 days ago
Dear Grahame, Thank you for your continued trust in GoAlpes! We’re delighted to hear that you've had excellent experiences with our service over the past two years. Keeping our customers informed, ensuring competitive pricing, and providing safe, courteous transfers are all priorities for us, and it’s great to know we’ve met your expectations. We look forward to welcoming you again on your future trips! Sincerely, GoAlpes team
Posted 13 hours ago
Arrived on time Drove carefully Gentle treatment
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Posted 4 days ago
Dear Elias, Thank you for your review! We look forward to welcoming you again in the future! Sincerely, GoAlpes team
Posted 13 hours ago
On time, good communication, clean and safe.
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Posted 4 days ago
Dear Thomas, Thank you for your feedback! We look forward to serving you again! Sincerely, GoAlpes team
Posted 13 hours ago
Excellent prompt service. Will definitely use again
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Posted 4 days ago
Dear David, Thank you for your kind words! We're delighted that you enjoyed our prompt service and look forward to assist you again in the future. Sincerely, GoAlpes team
Posted 13 hours ago
Our driver filipi was professional and courteous! The company kept us informed leading up to the trip and I’d gladly use them again.
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Posted 5 days ago
Dear Denny, Thank you for your wonderful feedback! We’re pleased to hear that Filip provided professional and courteous service and that our communication met your expectations. We’d be happy to assist you again in the future! Sincerely, GoAlpes team
Posted 13 hours ago
Very punctual Waiting for us before our 7 am pickup
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Posted 6 days ago
Hello, When i booked the trip, i have to say that i was a little bit concerned if the company really existed (brazilians have this kind of doubts), because i just contracted you by your website and i saw instagram with few reviews and pictures. When i was in peysey vallandry i asked my hotel, if they knew the company. They told me they never heard about it. I was a little bit more concerned, but i just did decided to wait and trust goalpes. Right after that decision, i received an email by yout team, what made us less concerned. Well, as a resut, this very pretty mercedez benz picked us up on time, the driver (jean Baptiste) was excellent and polite with us, drived safelly and everything was amazing, since the easy and quick procedures to pay the trip, the feedbacks that i got trought email by your team and the trip itself. Congratulations! For sure next year we will get in touch with you and we will tell our friends about the service! Thank you very much.
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Posted 6 days ago
Dear Igor, Thank you for sharing your experience in such detail! We understand that booking online can sometimes raise concerns, and we truly appreciate your trust in GoAlpes. We’re glad that our communication reassured you and that your transfer went smoothly. It’s wonderful to hear that the driver provided excellent service and that you enjoyed the journey in comfort and safety. Your kind words and recommendation mean a lot to us, and we look forward to assist you again! Sincerely, GoAlpes team
Posted 13 hours ago
Great service and good prices.
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Posted 1 week ago
Dear Jason, Thank you for your review! We look forward to assisting you again in the future! Sincerely, GoAlpes team
Posted 13 hours ago
Excellent service, will definitely use this company again.
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Posted 1 week ago
Dear Linda, Thank you for your kind words! We're delighted to hear that you had an excellent experience with us. We look forward to welcoming you again in the future! Sincerely, GoAlpes team
Posted 13 hours ago
My driver was incredibly outstading and helpful! He is so kind and a wonderful, attentive driver.
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Posted 1 week ago
Dear Rachel, Thank you for your wonderful feedback! We're thrilled to hear that your driver provided outstanding service. Your kind words mean a lot, and we look forward to welcoming you again in the future! Sincerely, GoAlpes team
Posted 13 hours ago
The drivers were on time, efficient and polite. Very straightforward transfer.
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Posted 1 week ago
Thank you for your feedback! We're glad to hear that your transfer was smooth and that our drivers were punctual, efficient, and polite. We look forward to assisting you again in the future! Sincerely, GoAlpes team
Posted 13 hours ago
Very reliable, communicative and friendly drivers
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Posted 1 week ago
GoAlpes.com is rated 5.0 based on 413 reviews