Please save your time and money. This company is not what they portray to be and their authentication service is non-existence. I ordered a pair of Prada shoes supposed to be brand new. They had the seller ship the item or notified me they did. They “passed” the inspection meaning they are real and accurately described in the website. It turns out to be completely fraud. They send a completely different style and size. I don’t even know if they are actually real since they came in those white storage bags instead of the nice ones you get from Prada. Also shipping address was from Hong Kong two days after notifying me the seller shipped it to them. No way everything shipped that fast. I emailed them about it and they first offered store credit. I will never shop here and will not recommend them to anyone I know. I disputed it with my card and send the shoes back to them.