Goodbye Good Boy......I have the highest of regard for how they responded following the news I received that my little girl Tinto was so unwell she needed to be euthanised. I knew that I wanted her in my arms as I didn't want her final moments to be with strangers. Well I could hardly get my words out, and as it turns out I didn't need to speak much. The lady I spoke to asked which pet and which vet and said to leave everything with her. Under an hour later I received an SMS asking would I prefer to receive SMS or phone calls to make the necessary arrangements. I opted for SMS. I was then offered a few different time slots for which the vet would come to have my baby put to sleep in my arms and then taken away. The vet was so thoughtful, respectful and took his time. He even had my sheltie take an interest in what was happening as she jumped up on a chair next to me and watched the entire time. In case I had not thought of something for Tinto to be wrapped in, he even brought that inside. Then following Tinto leaving my house I received a few calls to check on how we were all doing - and then finally an appointment to bring her home again. The packaging was lovely, the manner in which it was dropped to me was wonderful. Losing a beloved pet is so hard. Goodbye Good Boy was so helpful, I'm so glad when it's time to say goodbye to my other two furry friends I have prepaid for their funerals. Go ahead; you will be so relieved that you did. Highly recommended.