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Goodbye Good Boy Reviews

5.0 Rating 553 Reviews
100 %
of reviewers recommend Goodbye Good Boy
5.0
Based on 553 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Goodbye Good Boy 5 star review on 20th November 2024
Graeme
Goodbye Good Boy 5 star review on 14th November 2024
Crenagh
Goodbye Good Boy 5 star review on 24th October 2024
Anonymous
Goodbye Good Boy 5 star review on 16th October 2024
Steve
Goodbye Good Boy 5 star review on 15th October 2024
Bek
Goodbye Good Boy 5 star review on 15th October 2024
Bek
Goodbye Good Boy 5 star review on 15th October 2024
Bek
127
Anonymous
Anonymous  // 01/01/2019
I cannot recommend Goodbye Good Boy enough. When the time unexpectedly came for to say goodbye to our best buddy. Cassandra went above and beyond to make sure she could find us a vet at short notice ( she must have called me 8 times over 2 days with updates until she could lock something in for us). The vet that came was also amazing and provided a great level of care and comfort. The aftercare was also done really well. Again, while not a service you want to be using, I couldn't recommend these guys enough. 6 stars!
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Posted 1 year ago
I can't recommend these people enough. I had a beautful loving boy named Garbage (I didn't name him I took him on when he was going to be surrended by some friends) he was my cuddles cat and loved being with his daddy. The little man was quite a fighter he was diagnosed with Large Cell Lymphoma at the end of 2024. He fought hard and at one time went into remission but unfortuatly it took him in the end. I had 2 other cats who I also wanted them to be able to say goodbye and didn't want to drag Garbage off to the vets to stress him on his final day. Goodbye Good Boy was recommended to me by my vets. I'm so glad they did. I was able to contact them early so when the time came they had all the details needed. Eventually that call had to be made. While it is the hardest call to make they were so understanding and supportive. They arranged for the next day. The vet they had come to me was so wonderful and caring both for Garbage and us. Everything was looked after in a peaceful and caring way. Little man was returned to us a short time after. They looked after everything with such compassion and professioalism. I will definatly be using their services again when need arises.
Goodbye Good Boy 5 star review on 20th November 2024
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Posted 1 day ago
Kind and Compasionate. Dr. Cooper came to our home to help us say goodbye to our chocolate lab, Tennant. I was uncertain how I might feel about this process happening in the house that we then had to continue to live in. I must say that it was a beautiful process. Dr. Cooper talked us through it all, waited patiently for us to have enough time with our girl, and was so respectful. Every person I've dealt with has been professional, kind and understanding. They were even able to come on Grand Final Day at no extra charge. The memorial box, paw print, etc were all done to a beautiful standard and we have them to cherish. Thank you Goodby Good Boy. I would recommend without hesitation. They were lovely.
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Posted 1 day ago
This was the hardest call I have had to make and I was clearly upset. From the first point of contact, the team were caring, showed empathy and helped with the process. When the vet arrived, he too showed not just our dog the dignity and compassion he deserved, but the family also. Explained the procedure and what to expect. It takes certain types of people to be this kind hearted and everyone I spoke with at Goodbye Good Boy was like that. Even ringing the following week to make sure we were OK. I can't thank them enough for their actions.
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Posted 4 days ago
I cannot express my gratitude for the service provided by this wonderful organisation. Some months back we found ourselves having to make a terrible decision with very short notice. Our Harry was taken care of so beautifully, as were we. Everyone we dealt with was efficient, compassionate, respectful and empathetic. They made a challenging day easier because the organisation values kindness above all else. I also found the aftercare and follow up amazing. This company is second to none. When you need to make the difficult decision, give your pet the care and send off they deserve in the capable and kind hands of Goodbye Good Boy.
Goodbye Good Boy 5 star review on 14th November 2024
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Posted 1 week ago
Dr Paige was absolutely wonderful she handled everything very lovingly & sympathetically not only towards my little boy Cooper but, also to me as well, calming us both during our final goodbye xo
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Posted 1 week ago
Choosing Goodbye Good Boy at this difficult time was the best thing we could have done. Dr Sandra was so wonderful with my dear old cat and also with me. I didn’t feel rushed at all, but totally supported from initial contact, through the excellent support with cremation, to the check in call a few weeks later. Fabulous service throughout. Xx
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Posted 1 week ago
The services of Goodbye Good Boy were amazing and really helped us through the toughest thing we ever had to do, saying goodbye to our good girl. The care and respect given to our dog and the support to us was above and beyond. Our dog went to the big park in the sky ever so gently and from her favourite spot in our home. It could not have been more peaceful. It was a blessing to see her go without stress or fear. Thank you so much Goodbye Good Boy for making the sadness a bit more bearable for us and our girl.
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Posted 1 week ago
At a very difficult time the team at Goodbye Good Boy was incredibly understanding. The wonderful vet that visited was extremely patient and compassionate, making our last moments with Meeka a little easier. Thank you.
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Posted 2 weeks ago
Very compassionate and handled with dignity
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Posted 2 weeks ago
We will be forever indebted to you for your help in saying goodbye to our beloved Uno. Knowing his time had come, we had made an appointment 10 days ahead, when he had an unexpected turn in the late aftenoon prior. Realising that he would be in great distress overnight, we contacted Goodbye Good Boy at 5pm on a Friday afternoon thinking it would be impossible to bring our apointment forward and that we would instead have to visit the local vet clinic. To our astonishment, Goodbye Good Boy had a vet at our doorstep within an hour. The relief and content that being able to farewell Uno in his home amongst his family delivered is immeasurable. It was gentle and tender and has made the grief sit a little easier. We will be forever thankful xx
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Posted 2 weeks ago
All of the ladies at Goodbye Goodboy were lovely, during a very tough time for us. They even checked in over a month later to see how we were...such an unexpected but beautiful level of service. Would recommend. Thank you
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Posted 2 weeks ago
We could never have said goodbye to our beloved Sophie as well as we could without Goodbye GoodBoy. They made the process so peaceful and respectful. Thank you so much.
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Posted 2 weeks ago
Our dog Dyson had been ill for some time and we were hoping that nature would take its course but this didn’t happen. As we live in a unit we could not have our normal vet help him pass. Goodbye Good Boy were able to offer a solution. It was a hard decision and a very emotional time. The experience was handled with dignity, respect and compassion. Thank you so much for enabling Dyson to spend his last moments in his home.
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Posted 3 weeks ago
Made a very difficult situation more easier. I cannot recommend more highly to let my precious cat leave this world in the comfort of her own home.
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Posted 3 weeks ago
We really appreciate the prompt and caring approach we experienced when arranging for the passing of our dear cat Ollie in our home. The service and support we received was appreciated during what was a very sad time.
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Posted 3 weeks ago
For such a tramatic experience for the loss of my baby, the staff and the vet was amazing. Very repectful and seemed they genuinely cared. I had even had a follow up call almost 2 months after to see how I was going. I highly recommend
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Posted 3 weeks ago
Good Boy took compassionate care of my ‘good boy’. I could not think of a more caring and loving way to farewell my beautiful Staffie boy; at home, in his favourite spot in the garden, in full winter sun, with his family of humans holding him, and a gentle caring vet to release him from his pain. We loved him and released him from his pain and we were supported in this act by Good Boy.
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Posted 3 weeks ago
We couldn’t have asked for a gentler, more loving experience. When the time came for our sweet Valerie to cross the rainbow bridge, Goodbye Good Boy were caring and efficient, organising someone to come to our house within hours so that Val didn’t have to suffer. Valerie would have been incredibly stressed being moved to a vet so this was the kindest option. The after care we received was incredible. I highly recommend xx
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Posted 3 weeks ago
Goodbye Good Boy helped the euthanasia process of our beloved dog be smooth and at our own pace. Our dog was very loved and having had put a dog to sleep the year prior at the vet clinic we were dreading he while process until a family member recommended at home euthanasia. I now won't do it any other way (where possible). Being able to grieve in your own home is comforting and gives closure.
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Posted 4 weeks ago
From the first phone conversation to the final goodbye mum and I felt totally supported by people who understood. They helped make a hideous time easier with their compassion and clear communication. Sarah the vet who helped Yoda out of pain was marvellous as was the lovely man who brought him home - and the team back in the office are amazing. We couldn't get Yoda to our regular vet and they recommended GGB - and I would not hesitate to do the same for anyone else in this situation. No pressure, just support and understanding. The best goodbye for both Yoda and us. Thank you.
Goodbye Good Boy 5 star review on 24th October 2024
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Posted 4 weeks ago
Goodbye Good Boy is rated 5.0 based on 553 reviews