Ordered some candles for like 10th time. I have sent maybe 5 emails saying that half of them arrived broken and each email says “hey can you please attach pictures? I see you tried but I can’t pull them up so can you please resubmit again”. So I do and then I get ghosted. It’s been almost a week since anyone responded back. I’ve spent so much money with them over the years and I will never buy again. I will be disputing my charges this time too I guess since half are unusable and they don’t want to make it right. Such a shame bc they do have some good smelling candles. I’ll be sticking with bath and body works going forward. Oh and the live chat doesn’t work either. Lost my business