I ordered candles on December 8 with guaranteed Christmas delivery. They just shipped my order the day before Christmas Eve and won’t arrive till at least December 27. You can’t just call the company and talk to somebody you have to put in an email request and then 24 to 48 hours they email you back worst customer service ever when someone finally emailed me back to compensate for this issue. They gave me a five dollar gift card that won’t even buy one candle that is completely ridiculous and bad customer service so I am going to report them to the Better Business Bureau.