This company has stolen money from refunds given to them by airlines but they never pass it on to customers, some who have waited over 2 years. Some have received refunds after threats of legal action and some with help from credit card companies. I have not been given refund after the airline cancelled my flights and ages them the refund and I have not received my money yet. They do not answer calls, most times the phone does not work. Check out Facebook and search for GOTOGATE and there you will see wha many are saying. You ALL have been WARNED. I have contacted SKYSCANNER and Google regarding them and to stop promoting this company, else they will be held liable also. Edit Jay