Awful Awful service. Booked a flight from Sydney to London through Gotogate, showed up at the airport only to find out my flight had been changed and moved 24h earlier! so was told I had missed it and had to take another flight. Gotogate approved the change with the airline WITHOUT my knowledge and then didn't tell me about it. On top of that they wouldn't help me get back to London, and when I complained they put me on hold for hours until I hang up, gave me an email address to register my complaint that said I had to fill out a customer form and never provided me with the customer form. Gotogate is useless, and won't lift a finger for you once they have your money