Doesn’t even deserve the 1 star. Words can’t describe how awful, stressful and disgraceful this company are. Messed up their end, countless times they told me they’d ring back, they didn’t. Messed up their end by accidentally cancelling the flight, not admitting it and went to the airport unknowing if we were actually going to make it. They do not care about you, messed up absolutely everything and I strongly advise no one ever to use this company. A holiday should be relaxing not the complete opposite. How awful to tell your kids at the airport that go to gate have messed up our flight and we can’t go on holiday. Customer service is shocking and disgraceful. I strongly advise anyone to never ever go through this company. Worst company out there. No one use if you’re actually wanting a stress free holiday- or a holiday at all for that matter.