I booked ticket with Goto gate and to my shock when I went to the check in counter at airport , the airlines said my ticket is not confirmed and I can’t travel . They tried their best to search for my booing using all the details provided by Gotogate and no details of reservation was found. When u asked for refund , this agency is simply saying I can’t speak with any supervisor or manger and I only have to wait for their email . They have no other contact details except a telephone number and their website does not provide any “complaint form” as they claim to have for complaining. It’s definitely some kind of scam. Just imagine I was in the airport to take my flight and am told my reservation is not found!!! I had to buy another ticket as I can’t post pone my travel since it was an urgent journey. Please do not trust this agency . It’s so strange that this agency donot provide any way to claim or resolve issues except a contact number !!!