Dishonest practice Gotogate order number LM4WVJ Booking NO K3JK1K5. EasyJet outward flight, U28175 to Seville June 25/06/22. Last year, my daughter booked 2 tickets to fly to Seville with EasyJet, returning with Vueling through SkyScanner using Gotogate as the agent. The early morning flight was cancelled by easyJet and we were offered seats on a late afternoon flight instead. We declined the change in flights and asked EasyJet for a refund. They did...unfortunately to Gotogate( and not directly to us,) who so far, despite numerous emails for a refund, have kept the money. Most normal people would consider this as dishonest and comparable to theft. Don't use this company, if there are problems, it is much easier if you have booked directly with the airline, so you can deal with them directly. At least, if the airline give you a refund, you will get it. A recent article by WHICH, said that in fact it worked out more expensive booking through another party than directly with the airline, because the agents hiked the fees for luggage. If you are scammed by this company, and they don't refund you the money the airline has refunded them, make a complaint to the Swedish National Board for consumer complaints as they are based in Sweden. Make sure you warn as many people as you can not to use this company. They don't even deserve one star.