I WOULD NEVER USE THIS COMPANY TO BOOK A CAR AGAIN. THEY DO NOT HAVE ANY COMMITMENT TO PROVIDE PROMISED SERVICES FOR THEIR CUSTOMERS.
I booked a 7-seater automatic car for 3 days from Marrakech Airport (Morocco). When I went to pick up the car, the company Global (United which was renting out the car as their third-party provider) did not have a 7-seater available at the time. Firstly, they offered a 5-seater automatic car. After a long discussion, they offered me to take a manual car (I booked an automatic) and promised to change it to an automatic on the following day to be picked up at a different location in a different city! The car was a disaster: 1- The brake of the car had a bad noise (UNSAFE), 2- The radio was locked, 3- The front wiper did not work, 4- The rear doors didn’t open from the inside. They provided a number to arrange for changing the car which I called many times but no answer!!
After taking the manual car, the next day I went to the new location for changing the car and they didn’t have an automatic car ready for us!!! Time and money wasted. I complained to the company and the company did not get back to me at all. I have hired cars from different companies before and never had such a bad service. They did not care about the customers at all. BEWARE OF THEM!
2 years ago
GotRentalCars.com has a
2.2
average rating
from
128
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.