Would have given 0 rating if possible. GotRental completely messed up our tip by giving us the wrong information regarding the minimum driving license validity. We were told that the minimum driving license validity should be 1 year (which is also written in the email we received - screenshots attached), however when we reached at the Budget pick up point at Belfast city airport - they said they cannot let us hire the car as the minimum validity is 2 years. Also, tried calling on the number 02073737354, where the agent said to forward the email with 1 year validity, which I did and he then said that it could have been amended by us - not sure why would I lie about this, fly all the way from london, book AirBnBs around Northern Ireland - I am not that stupid to assume I would have been able to rent a car with my license when I would have been told that needed 2 years license validity. The agent on the phone also said that he was powerless and could not help us and that we should fill in this complaints form. The agent also said that I’ll receive a call from a supervisor, which I would most certainly require at this stage and that too asap. I am absolutely disappointed with the service as it has completely ruined my trip and plans for Easter holidays. Also, now that I try to find a car - firstly there are none available to rent at the last minute and secondly ones available are 3x expensive than the price I had agreed to pay. I will like to get my refund asap and also be compensated for ruining my plans and other inconvenience caused.