AVOID...Horrible company. I booked a car online using a debit card - they took the money without any issue. I read the confirmation which said there would be deposit required and i called back asking about that. The gentleman told me it was refundable and payable at the checkout counter by credit card. I told him my son was renting the car and didn't have a credit card. He said the card had to be in his name in which I replied he didn't have a credit card and would have to use his debit/credit card - he never told me that would not work. When we arrived last night to get the card - the agent told us a debit card could not be used. She suggested we reach the company we rented from and have it changed to my name with my son being an additional driver. We tried to reach them for 30 mins receiving a message that all agents were busy and to leave a message and they would call us back. We left over 30 messages - never received a call back. We kept trying and finally received a message saying they were closed and to call back during working hours. Who does business for car rentals at airports where people come in at all hours of the night and not have 24 hour support. The agent at the car rental place told us to speak with them today and tell them we did not qualify for the rental. She said since we did not qualify - they are suppose to refund our money. We contacted them today and was told they would not give us a refund. So we spent $300 on a rental car that we were never able to get. This company sucks - NEVER use them.