In summer of 2024, I rented via Got Rentals specific type od vehicle at Europcar and prepaid rental, including insurance in case of damage or theft. When tried to pick up the vehicle they tried to give us smaller car (that after I saw what they gave us) returned and demanded same type of vehicle because we were four. At the counter they tried to sell me insurance and other products. I declined all of their offer, but then they said that they would not give me the vehicle. They said that i need mandatory insurance to drive on UK roads. As we planned to use the car for our hollidays I had no choice as to "forcefully agree" and after I got home (after one week) Europcar charged me additional 300 pounds (cca. 360 EUR).