I have used this company on a few occasions and not had an issue. However this time it was horrific!! We turned up to collect our car at Savannah airport we went to collect our car, provided all requested documents (which I had previously used in Philadelphia without issue) and was told that my driving was not valid. So Budget cancelled the booking. Went to another supplier two desks down and hired a car without issue!! Due to being refused by Budget GotCarRental refunded some of my money but charged us as a NO SHOW which was £50. I called today to try and see about me claiming back the £50 which was an absolute joke. They were the most unhelpful and rude. I could not understand why this company has charge me for something that was completely out of my hands. MOKTHAR (From GotRentalCar) definitely needs to have a crash course in customer service!! Rude, over talks, patronising. This experience with this company was very unpleasant and stressful. I will never use them again. PLEASE AVOID!!!!