Been with Gusto for a long time now and have had several issues along the way, usually these get sorted by a small refund but this doesn’t change the fact you still have to go to the shop to buy the missing ingredient or don’t bother with it at all rendering the recipe useless. Last week we received no box at all with no explanation and despite 2 emails to customer services we have had no reply although we did receive a refund of the box, this doesn’t change the fact you then have to make alternative arrangements for the whole week. As a company if you can’t cope with the customer base you already have you should not consider taking on new clients as you will start to lose once loyal clients through extremely poor service. We are now registered with another provider.