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Roy Edwards
I was recommended this company by a friend who sang its praises. The first delivery was ok but noticed that the dates on the meat delivered were very short. Cooked most of it and the meals were fine. However, subsequent orders had missing ingredients and the dates were aligned in a way that I would have had to have multiple meals in a day. Spoke to customer service who didn't care at all. They simply said 'Sorry for the inconvenience.' When I explained that this was not a suitable response, they simply stopped communicating. After speaking to my friend, she stated that she had also had the same problem with dates. This company bases its philosophy on providing convenience for its customers, however, this convenience is clearly on their terms. Avoid and go to an alternative provider of food delivery.
4 years ago
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Gousto has a 2.5 average rating from 713 reviews

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