My flight has been rescheduled, therefore I have requested the order to be cancelled 4 days prior the delivery. I did not even ask for a refund, but just not to deliver it by my door as I will not be in the flat. gousto have told that they can't do anything at all as order will be delivered by Yodel and it takes them 3 working days to contact yodel. I have requested the tracking number and contacted yodel myself (took me 5 minutes) who could not find the order in the system and strongly advised for Gousto (the sender) to contact them and sort it out. Going back to Gousto now to try to resolve this, but the customer is appalling and all I am being told that they cannot do anything. Disappointing.
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