The customer service is a joke. I have been a customer for over 3 years now and I’ll be moving to some other provider. I’m disappointed is the treatment and waste of my time and money! I’m actually discussed in this level of service and waste of time. I spent almost and hour trying to get a refund on the meals that were wrong. Missing over half the ingredients on one and the wrong meal and even wrong card delivered. I am single parent trying to make one part of my life easier with this subscription. They have declined since covid drastically to the point it’s at least something every week that’s wrong and an hour on the phone to get £1.5 per item off your next box!!!