Ordered for the first time, was looking forward to my first box. Couldn't select a time slot for delivery so went for the standard got notification to say was out for delivery contacted to say that I wouldn't be there after 6pm please.could deliver before as it's my works address and no secure place to leave and no neighbours to be told the driver couldn't be contacted I get home 20 minutes later receive a notification your box has been left in a secure place which was at the side of my works under a pallet which when I got to it was soaking wet because it had been raining and we are near a railway so have rats running around so the box went in the bin! Emailed customer services 3 times no response. I appreciate they are busy but frustrating