My Fiirst order after moving from Mindful Chef (because MC don't have veggie meals, only vegan and we were missing our cheese). Was disappointed that one of our 4 meals had 2 main ingredients partly missing/mouldy - pasta bake minus half the pasta, and a mouldy red onion. Was emailed day before saying 2 other ingredients were going to be missing/replaced only to find them in there, but got to go shopping for a single onion(!) and although I can put my own pasta in, it won't be the same as the large-sized fancy pasta that I received a half portion of which looks nicer. I've been given a £3.00 credit off my next order whereas I'd rather have the missing ingredients posted to me, also £1.50 credit for the 2 ingredients they said would be missing but weren't. Also just for info - Mindful Chef comes with each meal in its own large separate recyclable brown paper bag, whereas Gusto has paper bags but they only contain the sauces & sachets, so you have to spend 15mins sorting out the massive pile of ingredients into separate piles for each meal. I'd prefer each meal in a separate paper bag as same amount of packaging but more convenient and convenience is what we're buying these for.