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Anonymous
I am week 2 of my orders with Gousto. The first week the ciabatta rolls had mould on 3 days before the use by date on the meal they related to. The second week a sealed bag arrives as part of a meal and as my wife and I are preparing it, we open the bag to find absolutely nothing inside. Fortunately, we had some stock in the cupboard, but had we not, we could not have made the sauce for the meal we had already started cooking. To have only placed two orders and already had issues with two meals, this does not bode well. And frankly the default response on the app of crediting us £1 for each oversight is not cutting the mustard. I will give them a third week, but if there are anymore issues with those meals, I will cancel my subscription. The food is perfectly good quality (when all the ingredients are present and/or in date!) but not worth the hassle or cost so far.
3 years ago
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Gousto has a 2.5 average rating from 710 reviews

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