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Anonymous
Outragreous I have tried to cancel my subscription on their app which does not allow you to progress beyond choosing that option. I have gone back in several times just in case it was a one off issue with their app, but no it doesn’t even offer up the help on the app; very suspicious that anything to do with cancelling is not available. I have emailed several times over a period of months to ask them to confirm the total cancellation not even to just pause and in the meantime I have to keep skipping the deliveries to avoid further orders I don’t want . They NEVER acknowledge ; disgraceful. Other competitors are so superior to this in every way, not just the customer service but also the freshness of the ingredients. How do these businesses survive behaving like this ? Astonishing.
3 years ago
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Gousto has a 2.5 average rating from 710 reviews

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