Login
Start Free Trial Are you a business?? Click Here
R Wyatt
I have mixed feelings on Gousto. I like the recipes, there is a large selection, I’ve learnt to cook things I would never had before, the recipe cards are easy to follow. I have had a few mouldy items but these things happen. My complaint is how they deal with forgotten orders. I’ve accidentally forgotten to order several times, and they send a random selection of recipes instead. Which inevitably I don’t want to eat, so it gets wasted and my money spent. They do send a couple of reminders but gmail often sorts them into “promotions” which I never check, or I get otherwise distracted when I’m busy. Anyway I contacted Gousto to suggest there should be an option in your account to pre-select what happens in the event of your forgetting to order, one of the options being that the order is skipped. They replied saying they don’t have that option. I know, that’s why I suggested it! But I guess it wouldn’t be in their interest as they would lose their £40 for the week. But the same thing has happened again this week and I’ve had enough of wasting money and food so I’ve cancelled my subscription, reluctantly.
3 years ago
Read Gousto Reviews
Gousto has a 2.5 average rating from 710 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial