The meals are good, but service is terrible. More often than not my box was late or with missing ingredients. Often there were 4 days worth of meals that all had to be used within 3 days, and veg is old and limp. Bread products are usually mouldy within 2 days of arriving. 2 weeks in a row my box has completely failed to turn up. This isn't a DPD problem as both times Gousto have failed to get it to DPD. I've just cancelled my subscription, but here's the real kick in the teeth - when you have a missing or damaged ingredient they only give you credit off your next box. You have already paid for those ingredients, but if you cancel your subscription you lose that credit and they won't refund it. So basically if you want your money back for goods they've failed to deliver then you have to order another box.