Today is the last straw. Got delivered a box of recipes we didn’t order because we forgot to order in time. Last time we forgot, nothing came, which was fine, our bad. The items delivered today are nothing like what we would have chosen. I called up to complain as we weren’t given notice. And for the second week they turned up extremely late in the day, so we lose a day to eat them. The Call centre is NOT in the UK, by the way, that is a total lie. Anyway, the robotic customer service chap, in god knows where was on repeat, saying he could only give me a 30% refund - I said come get it, we don’t want this food. This is NOT good enough. I will be cancelling my subscription- we’ve never been given a penny credit for all the missing ingredients either…. Will try a different provider. I’ll also tell my neighbours not to bother too, they were both going to sign up if we had a good experience.