Had an order as a trial, sadly don’t think we will be using Gousto again. We were told our order had been delivered but there was no sign of it. Despite having a note saying it had been posted through our letter box?! After phone calls emails and a lot of frustration we eventually tracked it down at 10 that night, it had been delivered to a neighbour half way down the street who had put the box in his warm house and left it and gone out not realising it was food. We had added concern about how the food would be after being out of the cold chain for so long. So in all honesty we have not used the meat as being a nurse with a young child we didn’t fancy risking food poisoning. We didn’t have any of these issues with hello fresh who we also trialled so I think we will be sticking to them in the future! Maybe time to re think your delivery methods very disappointed!