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Anonymous
It started so well! Great food, great recipes for a good few weeks.Then the next box was late arriving. Ok , no biggie. The next week I got an email for the next box saying it couldn't be delivered on the right day. A bit more annoying. Then for the next box I got text on the Sunday saying that the delivery company had the box but by Tuesday it still hadn't arrived. I rang Gousto-they didn't know where is was, but they'd check and email me. Thirty mins later I got an email explaining that they were sorry but they couldn't offer me an NHS discount. I hadn't even ask for a discount. I don't even work for the NHS. I rang the call centre and they said they didn't know where the box was and couldn't guarantee the quality of the ingredients if/when it arrived. Gousto is supposed to be a service to make my life easier, not harder. Sadly, I'm had to cancel my subscription.
2 years ago
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Gousto has a 2.5 average rating from 710 reviews

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