Three weeks ago, YODEL delivered my box - it wasnt what I ordered. A 35 minute phone call to customer service at GOUSTO resulted in the order being placed for a second time and delivery promised by YODEL between 4pm and 6pm on 31st August. It didnt arrive. YODEL'S app claimed that there were issues with my address (the precise address they delivered to 3 weeks ago). Why didnt they telelphone me (my number is available to them). Is this Yodel's excuse for failed deliveries? I am alarmed to be informed that their vans are not refrigerated either. I AM FURIOUS AND WOULD ADVISE YOU TO TREAD CAREFULLY IF YOU'RE RELYING ON GOUSTO.
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