Despite no longer having a live subscription for over 1 year, gousto took full payment for 5 meals without authorisation. No subscription made and they are classing as a one of box! I have complained and requested cancellation and refund. This has been refused and only a small good will gesture offered due to the cut off. If a had been aware sooner I would have cancelled. Have received an appaling service from them, no reply to my last email. I have since deleted my account and urge anyone not using to do the same
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