I am so bitterly disappointed in the Gousto team! I was really enjoying picking my meals and then cooking them. Unfortunately 3 weeks in a row my box has been left outside my apartment building on the floor in the baking sun which is available for anyone who walks by to help themselves to. The driver didn't even bother ringing my bell or entering the building to atleast put it outside my actual apartment door. I called 2 weeks ago about this issue and by the time I got home from work, even the ice block packets were completely melted as it had been sat in the 30 degree sun for 5 hours on the curb. I was reassured that they would be taking this up with the driver and I specifically asked if this would happen again the following week and the guy said to me that it most definitely would not. But it did!!!!! Same exact thing happened again. He then tried to lie to me to say they were not allowed to enter the building but I called him out because before these 3 incidents, every other gousto box was delivered to me by hand after the bell was rang, at my front door... INSIDE THE BUILDING. So needless to say, I will not be using this service again which is very unfortunate as like I said, I was very much enjoying the recipes. What a shame that the team has let down Gousto like this and lost a loyal customer.