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Chloe Jones
The worst customer service I’ve ever dealt with. They blamed me for not clearing my cart and processed what was in my cart, taking £39 of my money. Then told me I couldn’t get a refund because I didn’t clear my cart. They offered me 25% of MY OWN MONEY back in credit to which they then offered me to change that 25% into a refund… so if they can do that then why could they not just refund me the whole amount. I am absolutely fuming and will never be a customer again. I haven’t ordered with them for well over a year. Just from browsing their food and adding it to see how much the whole order would be and then clicking off of it they have processed and taken my money. No notification, no email. They also do the least they can to help you. Frauding people pretty much!!! One very unhappy customer.
11 months ago
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Gousto has a 2.5 average rating from 710 reviews

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