Dodgy checkout practices... I have never used Gousto before and have used hello fresh for 8 years. After a few recent bad experiences there, I wanted to try something new. Gousto were offering 60% off the first box. I selected the recipes, and it came to £23. Great I thought. I clicked through to PayPal and paid. The next screen then tells me that the voucher code was not valid and I got a notification from my credit card app that I was charged £59.99. this was without any prior display of this price. I spoke with chat. They claimed it was because I had previously used Gousto in 2021. I don't believe I did, but more to the point was that they should never have over charged me without displaying the price to me. I was shocked at how poor the customer service was. If I knew my customer service team had a new customer (obviously wanting to swap from a competitor) and were reluctant to help, they would get a serious talking to. So now I'll never use Gousto. I've spent 8 years and around £20,000 with hello fresh and Gousto were not one bit interested in helping solve my issue. Even if I had purchased 4 years ago, you'd still think they would offer a discount to get me back. I'd stay away from them. They take more money than they say, and their customer service is rude and terrible.