Absolutely disgusted with this company. I paused my subscription as I can’t afford to use them due to the coronavirus. Somehow they have re-activated my account and charged me £47.00 for a box of food I haven’t picked. I don’t even like any of the food being delivered!! After calling customer services to cancel the order from arriving tomorrow I was told I can’t cancel it but they would give me a discount. I DONT WANT A DISCOUNT OR HE FOOD DELIVERY I JUST WANT MY MONEY BACK. I explained there is no way I would ever let someone else pick food for my family so why had this happened?? Still no further forward, £47.00 down in bank account and food arriving that none of my family like l. Absolutely FUMING 😤
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