I tried to order a $300 gift for my son for Christmas and immediately after my card was charged the funds grab a gun canceled my order as potential fraud. I called to find out what was going on only to be treated very rudely and told that if I wanted to order again they’d need a copy of my license and credit card and would charge me again while I in turn wait 7-10 days for my first orders refund. Well it’s Christmas and I can’t tie up over $600 in one $300 gift so I declined. I then had my son order since he had previously ordered from here with no issue only to have the same thing that happened to me happen to him. So now we have over $600 tied up into a gift that is not coming. The same rudeness that I received my son received as well. If grab a gun is going to require a copy of a license and credit card with each order then put it on the damn website. Letting folks order and then immediately canceling the order and forcing them to wait 7-10 for a refund is not acceptable, especially at Christmas. My family will never do business here again. They don’t deserve anyone’s business with the way that they talk to customers, it’s disrespectful and shameful. What a horrid company with a bah humbug attitude. Merry freakin Christmas!