I purchased 36sq/m of artificial grass from this company less than 12 months ago at a cost of just under £600. The grass has been fitted and where I have french doors it has singed. I looked at the terms and conditions and nowhere does it mention that the grass could be at risk due to the reflection from the glass. Now £600 pound is a lot of money so when I called grass 247 they reject any blame even when I pointed out that we have had severe heat before and nothing happened to the grass. They were saying that I should have looked on Google which when purchasing a product you rely on there product description. They were extremely unhelpful and when I said that I will put it into the small claims court it did not bother them.PLEASE,PLEASE, choose another company who would care about customer satisfaction.