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Cook
Absolutely terrible service after… Absolutely terrible service after breaking down just after 7.00pm I phoned green flag who said I would be priority because I was on my own in a lay-by the operator asked for my location but she said she couldn’t find me, so I had to ask a lorry driver who had just pulled in to give her the exact location, a while after I received text to say someone would be with me at 10.30pm,( a woman from green flag did phone me I told her that there’s no lights around and I was on my own and it’s quite scary but she didn’t seem bothered) that time came and went then received another text saying someone will be there at 11.39, then 12.15, then another text changing time to 12.29, still no sign of anyone at just after 1.00am rescue driver phoned me saying he couldn’t find me so again I explained where I was he said he was going in the opposite direction and needed to turn around he eventually got to me put my car on his truck without looking at engine first, I asked him if he could take my car to my local garage which I had arranged earlier while waiting to be recovered but he said he was allowed to take it anywhere else but to my home address, after me asking again he agreed we dropped car off and I asked if he could then drop me off at my address he reluctantly said yes but he didn’t take me to my address he dropped me off at the top off the road and I had to walk the rest, I definitely feel let down by green flag been paying them for years for recovery plus and only used them twice. Green flag on my other review left you say click on link to respond to you but it doesn’t do anything!!
3 years ago
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Green Flag has a 2.1 average rating from 273 reviews

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