I had broken down at 6pm near my shop. I could smell petrol. The engine would not stay on . So i called green flag to rescue me. I was told by operator that their third party partner will attend. I didnt mind as long as i get help so can go home.
The third party mechanic arrived at 815pm. I went to the arrived mechanic and told him i think there is fuel leak. The mechanic immediately refused to help me or check my car for the fault as he said i cant check or go under the car incase somebody throws a match stick. To my shock i said you not serious. Its only 2 cars here mine and yours. Road totally empty of any traffic or people. I begged him to help me so can go home after 14 hours shift as live in wembley. I lifted the back seat and i showed him the fuel pump area as i had new pump fitted few months ago. The mechanic saw the spilled fuel and customarily refused to touch or check if the pipe has come out. I begged him again. He reluctantly put his gloves, looked at the pump, moved the tube and said its not fitting, keeps coming out. I said so u cannot help me. He confidently said NO.
I had to spend the evening and night in my shop and sleep on the floor till my own mechanic can help me. In the morning my own mechanic came and fixed the issue in five minutes. Pushed the tube in its place, secured it and car worked fine.
This level of service by green flag is DIRE,DISGRACEFUL, SHOCKING,DIGUSTING, so angry with this level of service was provided to me. Cannot go home to my son, left completely STRANDED.
Green flag should be ASHAMED after my experience on 6.7.21
3 years ago
Green Flag has a
2.1
average rating
from
273
reviews
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