I broke down in York at 2pm after a long struggle we finally got took to a safe location and got a car home 6 hours later. It was a Sunday, so I was expecting a delay. They said they couldn't take my car home that day due to it been a Sunday. It is now Thursday and I've rang 3x to see what is happening with my car. I still don't know when I will get it. I have 3 children who need to be taken to school and a disabled mum who needs to attend appointments this week. I haven't been offered a car to have in the gap or any compensation. I am very stressed and will never go with green flag again! I never thought I would have any problems.