Rang green flag owing to a metallic noise from near side rear wheel on a Toyota rav 4 . 2 wheel drive . Explained this to young girl on phone who said it is drive shafts I said there isn’t drive shafts it is 2 Wheel drive . Well it must be brakes. I said breaks were renewed 5 months ago . She said we can’t look at it you need to take it to a garage.we will recover without looking for the problem. I said don’t bother . I am in my seventies and took the wheel off with a struggle and found a stone behind the back plate two minutes fixed . After a big struggle trying to take te wheel off . Green flag should have at least come to have a look and not guess at the end of a phone by an untrained young girl who would rather leave it to a pensioner to sort out . DONT BOTHER WITH GREEN FLAG HOPELESS AND ROB YOU OF THE FEE FOR DOING NOTHING