Terrible company. Inept, no sense of customer service or support. AVOID. They may be cheaper but it isn't worth it. A parking fine was issued on my car hire with Green Motion. Rather than pass on the fine to me and allow me to pay it at the reduced rate, they sent me a confusing email and asked me to pay them £84. I did so and thought was the end of the matter. 2 months later I find out that they didn't pay the parking fine and I now owe this parking company £170. I'm getting chased by a debt recovery company and threatened with court action. If I had been issued the fine, I would have paid it off immediately at the reduced rate of £50. Instead I'm now going to end up paying £254 because of Green Motion. They don't care at all and are doing nothing to support. I will never hire with them again. I have used them several times before and put up with the overall poor customer experience but now this is a step too far. Learn from my mistake and don't use them.