Terrible service + this rental company seems to be doing organised scam. I have rented a car in Aktio (Preveza). 4 people were in the line in front of me but I had to wait about one hour and a half, in the heat, before it was finally my turn (no idea what took them so long). The car was ok, even though it had a number of scratches, and corresponded to what i had booked (a small car). The rental lasted 2 weeks and as a consequence they took over 800 euros on my account (instead of just doing a preauthorization). When i returned the car, the person asked me if i had had any problem -- i said no. He told me to just leave it and go without getting any papers, but i insisted on checking the car with him. I was right to do so. He went quickly around the car without even looking at the paper mentioning the scratches that were already there when i picked it up and then went back to the office and started talking with his colleague. He accused me of having done a scratch on the bumper. we talked a bit and thank god i had done a detailed video when i picked up the car, where this scratch was extremely visible (by the way the paper also mentioned a scratch at this place but he did not seem to care and insisted on saying it was new). I got a bit upset with him and after he saw the video (and also took my phone to check if i had done other photos / videos) and he gave up and said it was ok. I also had to insist to get my deposit back on the spot, otherwise they would not have done it. Unfortunately, when i returned the car, another customer seemed to have exactly the same problem (he was being accused of a scratch he denied), except he had not done videos when he collected his car ... i think they charged him for the bump. My conclusion is that this company rents cheap cars, but they give you cars with scratches and bumps, and when you return them they accuse you of having done the bumps. They probably charge many customers for the same bump ... and obviously they do not repair the car when it has a bump (so they can charge many times for the same bumper for instance).