Horrible service from this car rental company . Stay away. My car in dubrovnic broke down. Smoke started coming out of the bonate and immediately car was stopped at the side of the road. No replacement of car war given and reason war driver's negligence. They reponded to my emails after 4 months saying that the driver is reponsible for the car brake down and have to pay for the damage without disclosing the evidence to me. So now I don't have damage report neither the bill . But I am suppose to unblock my credit card to allow them to debit howmuchever money they want.