Positive: First of all - personnel. They are friendly, professional, helpful, English speakers. Secondly - the vehicle, it was the new car in a perfect condition. And - check-in/checkout process was smooth. Negative: First, upon arrival, it was not possible to reach the office by the recommended tlph number.. I was forced to seek an assistance from another companies managers (probably AVIS.. or Eurocar).. And one of them kindly helped me, saying - oh, I know the manager of Green Motion, he's my friend.. imagine.. Secondly, I was waiting for them at the airport around 40 min, what is not acceptable, considering a distance between the terminal and their office..