A word of caution to renters who have children. We specifically chose green motion as we needed car seats for our 2 year and 2 month old. We sent 2 emails to the office to make sure that the seats were available and in adequate state, of which we we assured that there would be no problem as I had read some bad reviews of other rental companies in the UK. When we arrived the process of getting the car was easy enough and staff seemed quite helpful. Then the car seats came out- of which I can only describe as health and safety disaster- they we covered in spore mould and dust, the seat for my 2 month old had no support cushioning and filthy. My wife checked all seats and they were all in the same condition. After refusing to take these seats staff just basically left us to 'get on with it' after spending an hour there a member of staff offered to give us his babies car seat saying that the rental company 'did not care about our situation' While thankful to him we should of have never have been left in this situation. Staff were ill equipped to deal with, when I asked for a name and number of manager in charge I was told I should just leave a review and that nothing could be done for me now. So here is my review- Green motion you left in a state which comprised the safety of my children- disgusting and left my wife in very anxious/ stressed state. I do expect someone to get back to me and I sincerely hope that you do better to take care of children needs in the future.
2 years ago
Green Motion has a
2.3
average rating
from
896
reviews
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