Highly deceptive and predatory. Avoid at all costs! I rarely write reviews but this company is horrific. I booked and prepaid for a car. On pick up they aggressively pushed additional insurance. I already had this secured elsewhere, and this has never been an issue with dozens of other rental companies. I refused their vulturous 300% markup. In the end they were polite, allowed me to cancel, saying that I would be refunded within the week, and even pointing me towards a nearby alternative renter. Quite helpful. But — they straight up lied! They later refused to return my money. To be clear I never used their service, and their own staff said I canceled within the timeframe and promised a full refund. Yet this company still refused to return the paid amount — to this day! I have since reported Green Motion for fraud to Consumer Protection. So again — do yourself a favour and go with a more reputable company. The listed price is not the price!! Save a day of queueing, rebooking, and stress. And save yourself from being robbed by a wholly fraudulent company. Beyond unprofessional they seemed to revel in the upset caused. Vile people. As further evidence, please look up the Guardian write up on Greenmotion's practices. https://www.theguardian.com/money/2018/jun/09/green-motion-car-hire-bills I hope this helps others. Don't ignore all the bad reviews!