Green Motion Birmingham Airport When we got to the office to pick up the car we were given keys and told to go to a parking space about 150 metres away, when we got there the said car was not there. We went back to the office to be told it definitely was, we went back with the Green Motion employee who then went back to his office and then told us the car was now on level 5 of the multi storey car park, I asked “any idea where?” the reply was its on level 5. Eventually he agreed to go and find the car and drove to the car park exit at great speed and stopping it in front of us pointing the wrong direction. This delay cost us an hour of our time leaving us late for an appointment. five weeks later i received an email from Green Motion saying that the car had been given a parking charge that I was liable for, they attached an invoice for £68 and had already taken the money from my credit card. I then received a letter from Bristol City Council demanding payment of £50 for the PCN. I contacted Green Motion who advised me that the £68 paid to them was for their administration fee NOT for the payment of the PCN. An awful service and a rip off company.